Product

Bonus Engine

Boost customer engagement & retention – your way. Optimize your promotional strategies and maximize player engagement with our innovative, fully customizable bonus engine.

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Design element

Increase Player Engagement with our highly customizable bonus engine

With our in-house developed bonus engine, you’ve got all the tools you need to effectively manage your promotions and loyalty programs right at your fingertips. Fully scalable, highly customizable, and more powerful than ever, it seamlessly integrates with Vyking’s own sports betting or casino platform - coming with a huge array of configurable features to help you increase player engagement, boost customer loyalty, and maximize your revenue.

Key features

Seamless platform integration

Our bonus engine quickly and easily integrates into Vyking’s existing iGaming platform, and connects to the data interface – from lists of casino games, aggregators and content creators to customer information and event queues.

Multi-tenancy and scalability

Designed for multiple tenants by serving various domains at one time, our bonus engine is the perfect tool for operators managing multiple brands or geographic regions.

CRM system compatibility

Whether you’re using our in-house or a third-party CRM system from leading providers like FastTrack, our bonus engine will fit right in – making it even easier to optimize your promotional strategies.

Advanced bonus configuration

Choose from a host of customization options to take your customer’s gaming experience to the next level – including betting limits, bonus features like our VIP rewards system, as well as loyalty programs and rebates.

Reporting & monitoring

Effortlessly manage even the largest databases of clients with our reporting and monitoring tools – including an automated engine analyzing suspicious player behavior, violation of terms and other fraudulent activity by flagging accounts and sending alerts.

Security & compliance

Robust security measures and the system’s API-first approach ensure customer data is protected against breaches – while operators enjoy full control over their data. 

Professional support & guidance

To make the integration process as smooth and efficient as possible, our technical engineers are here to support you every step of the way.

Bonus Configurator: Your powerful customization tool

Boost user engagement and customer retention: Designed with the needs of both players and operators in mind, our bonus configurator comes with a host of fully customizable settings to help you optimize your promotions. Choose from pre-configured settings or build a custom bonus system to perfectly match your individual strategic and operational goals.

Here’s what you get:

Bonus types

Choose from a wide range of popular bonus types – including deposit or no-deposit bonus, cashback bonus, pre- or post-wagering bonus, Free Spins, accumulator bet, achievement bonus, and many more.

Products

Increase your cross-selling revenue by implementing your loyalty programs and bonus schemes across some or all of your products – whether sports or casino games.

Games and markets

Set wagering requirements, and include – or exclude – specific games in line with your operating strategy and the legal frameworks of your chosen market(s).

Wallets

Define how real money and a player’s bonus balance are affected when wagering an active bonus – including setting different rules for players using real money vs. bonus money.

Limits

Set maximum bet sizes, minimum odds and other limits to prevent bonus abuse by fraudsters.

Tournaments, jackpots and achievements

Create product-specific or cross-product leaderboards and competitions, promote available online jackpots or reward players when they reach a certain target or in-game achievement with our gamification tools.

Rebate and loyalty systems

In addition to traditional bonuses, our bonus engine also supports rebate systems based on turnover or losses – providing you with even more tools to engage and reward returning players.

Additional tools: Next-level rewards

On top of the many configuration options and features, our bonus engine also comes with two extra powerful, innovative tools to make your customers’ experience even more exciting – and rewarding. 

Here’s what you get:

Wheel of Fortune

Take player excitement to the next level: Our fully customizable wheel of fortune seamlessly integrates with the bonus engine, allowing you to reward your most loyal customers with great online and offline treats ranging from bonus points to vacation packages. Configure your desired event triggers to create a playing experience like no other – and boost customer retention.

VIP Rewards System

Make every player’s unique journey even more engaging and rewarding with our fully customizable VIP Rewards System: Set your own rules for progression and prizes, allowing players to collect valuable points with every interaction – from log-ins to deposits and sports bets. This flexible tool enables you to add a whole new layer to your player engagement strategy by creating a personalized loyalty program to drive player retention and satisfaction.

Boost your player retention & revenue now!

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FAQ

Our bonus engine pricing model aims to provide maximum flexibility and cost-efficiency. Rather than charging operators a fixed fee per user, our pricing is calculated based on a percentage of the lifetime value of customers – allowing you to grow your user base without the constraints of undue financial burdens.

If you’re using a third-party CRM system, you will have to sign a separate agreement with your chosen provider, and pay them directly. There are plenty of great software suppliers out there like Optimove, Solitics and Fast-Track – and we’re of course more than happy to use our industry connection to help you get a good deal.

Yes, you can use our bonus engine without CRM software. That being said: Unless you’re the top dog in your market and not dependent on promotions, we highly recommend using a CRM system alongside the bonus engine.

Bonus abuse, also referred to as application fraud, promo abuse, multi-accounting or bonus hunting, is a frequent problem in online gambling and iGaming which targets promotional offers and bonus systems intended to reward new and existing players. Typically, this type of fraudulent activity may include anything from creating multiple accounts to repeatedly claim first-time signing up bonuses and maximizing winnings to money laundering through High-Roller bonuses – all serious financial and reputational threats to any gaming platform operator.

To help you stay on top, our bonus engine comes with a number of automated monitoring and reporting tools to analyze user behavior and detect fraudulent activity. Plus, our fully customizable bonus configurator allows you to set up your bonus system so that the risk of bonus abuse will be significantly lowered, e.g. by only paying out bonuses when players have played a minimum number of games.

Product Overview

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iGaming Platform
Bonus Engine
Casino Content
Payment Hub
Frontend Source Code

iGaming Platform

Fast. Reliable. Scalable. 

Set yourself up for success and conquer the iGaming world with our super fast, reliable, and highly scalable platform:

  • one powerful content management system

  • fully customizable frontend code

  • sophisticated reporting and monitoring tools

Find out more

Bonus engine

Boost player retention & revenue – your way.

Optimize your promotional strategies and maximize player engagement with our innovative, fully customizable bonus engine: 

  • powerful bonus configurator

  • VIP rewards system & Wheel of Fortune

  • pre-configured options for many markets

Find out more

Casino Content

Unlimited content – right at your fingertips.

Choose from 250 game studios, 15,000+ games, 65,000+ pre-match events and more from industry-leading content providers: 

  • pre-integrated & standalone modules

  • custom content integration

  • powerful content management tools

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Payment Hub

Lightning-fast payments – from card to crypto.

Money transfers made easy: Enjoy instant access to 300+ payment processing options including bank transfers, e-wallets, and cryptocurrency courtesy of K1ngpay:

  • unlimited configuration options

  • flexible cashier solutions

  • state-of-the-art fraud prevention & monitoring tools

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Frontend Source Code

Sleek. Dynamic. Fully Customizable. 

Create an immersive, fully localized playing experience for any market with our next-gen frontend source code – free with your vyking platform:

  • stunning dynamic visuals

  • fully customizable design templates

  • innovative sportsbook UI

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