Vyking — Partner facts table (embed-safe)
CategoryCRM, Loyalty & Gamification
HeadquartersDublin, Ireland
Founded2015
IntegrationAPI & webhook + SDK

At a glance

What Xtremepush brings to your operation

The short version, for operators deciding whether this is worth a deeper look.

PartnerMatrix — At a Glance Grid
What it is
CRM & loyalty marketing platform with a built-in CDP
One system replacing separate CRM, ESP, CDP and gamification tools.
Best used for
Retention, reactivation and cross-sell
Onboarding journeys, in-session triggers, VIP and churn management.
Who it's for
Operators with an in-house CRM function
Modular, so it also suits lean teams starting with a single channel.
Track record
250+ clients · 9 countries · 165+ staff
iGaming specialists since 2015, headquartered in Dublin.
Channels
Push, in-app, on-site, web push, email, SMS/MMS
Plus native channels and ad retargeting audiences.
Integration effort
Low — minimal input from your tech team
Vyking supplies the player data feed and event stream.
+14%
Average deposit value
+35%
Average customer lifetime value
−17%
Player churn
20m
Push notifications delivered in 70 seconds

Source: Xtremepush platform performance data. Figures are indicative and vary by operator, market and campaign mix.

The company

Who Xtremepush are

Founded in Dublin in 2015, Xtremepush builds CRM and loyalty marketing technology for regulated industries, with a deliberate specialism in iGaming. The platform is proprietary end to end — they own the email service provider, the customer data platform, the free-to-play games engine and the loyalty engine rather than stitching third parties together.

That matters commercially: operators get one contract, one data model and one support team instead of four vendors pointing at each other when a campaign misfires.

Xtremepush CMS Dashboard
Source: xtremepush.com

Founded 2015

in Dublin, Ireland. Head office remains in Ireland.

250+ clients with iGaming as the core vertical.

165+ staff across 9 countries,

organised into specialist iGaming teams.

$33m

raised to fund growth.

Proprietary technology stack

ESP, CDP, free-to-play and loyalty engines all owned in-house.

Acquired Scrimmage

in January 2026, adding a native real-time loyalty engine.

The solution

One unified platform, six working parts

Xtremepush is modular. Operators can start with the pieces they need today and switch on the rest as the CRM function grows — without a second integration.

Customer Data Platform

A true single customer view

Real-time ingestion from your Vyking platform, sportsbook, app and website, unified through identity resolution into one player profile. Behavioural, transactional and consent data sit in the same record, so segments are built on what a player did seconds ago rather than yesterday's reconciliation file.

Omnichannel Orchestration

Journeys, not batch-and-blast

A journey builder for multi-step campaigns triggered by player behaviour across mobile push and inbox, web push, on-site and in-app messaging, email, SMS/MMS and landing pages — with channel preference and frequency respected per player.

InfinityAI

Prediction and value modelling

Churn-risk scoring, affinity modelling, value modelling and AI-built audiences, plus forecasting on campaign outcomes. This is what turns "who might leave" into an automatic reactivation journey with a bonus sized to the player's actual value.

XP Loyalty

Real-time loyalty mechanics

Points, missions, challenges, levels and personalised widgets running off the live data layer — built on the loyalty engine acquired with Scrimmage in January 2026. Designed to replace static, tiered legacy schemes.

Gamification & F2P

A free-to-play games catalogue

Wheels, scratchcards, slots, bingo, crash and instant-win mechanics for casino, plus sport-agnostic sportsbook games — pick'ems, correct-score and first-scorer predictors, survivor pools, bracket predictors and beat-the-drop. Each one customisable to any sport or league and wired into the same campaign logic.

XpertOS

Agentic AI for the CRM team

Launched in May 2026, XpertOS layers AI agents over the platform: an assistant for campaign ideation, governed flows with human approval gates, and autonomous agent crews that draft and iterate campaigns. Compliance enforcement is kept separate from AI execution, with an audit log — which is the part that matters in regulated markets.

Benefits

What changes for you, and what changes for your players

Dashboard Proactive Lifecycle Campaign
Source: xtremepush.com
  • Revenue, not just activity. Personalised CRM plus generosity management targets GGR and NGR together, so uplift doesn't get eaten by over-bonusing.

  • Lower total cost. One unified platform in place of separate CRM, ESP, CDP and gamification vendors — Betsul reported a 50% cost reduction after consolidating.

  • Bonus spend that works harder. Offers sized to player value and lifecycle stage rather than blanket promotions.

  • Faster CRM teams. Journey builder and reusable templates cut manual campaign build — Betsul reported a 120% productivity increase.

  • Modular commercially and technically. Start with one or two channels, add loyalty, gamification or AI later without re-integrating.

  • Minimal tech resource. Xtremepush work around the data you already produce, so your engineering team isn't blocked for weeks.

  • Real support, not a ticket queue. Onboarding, training and ongoing account management are part of the deal.

  • Co-marketing available. Mutual referral and joint marketing opportunities through the Vyking partnership.

  • Messages that make sense. Communication based on how they actually bet or play, not a single list blasted the same offer.

  • Live match and goal alerts. Most players are out of session during a match — real-time sports feed notifications keep them in the action on bets they've placed.

  • They stay in control. Notification types can be switched on and off individually, so players choose what they hear about.

  • Rewards sized to them. Bonuses, free spins and prizes reflect their value and lifecycle stage instead of a generic tier.

  • Something to play for free. Free-to-play wheels, scratchcards, predictors and instant-win games add entertainment without requiring a stake.

  • Helpful in-session prompts. Low-balance and session-end messages arrive at the moment they're relevant, on the channel the player prefers.

  • Casino moments worth knowing about. Jackpot thresholds, big wins, tournament starts and new game launches announced as they happen.

Use cases

Where operators point it first

Six proven plays, all deliverable on the Vyking data feed.

Registration to first wager

Automated onboarding journeys that catch players who stalled at sign-up, never made a first deposit, or dropped off before their first bet.

In-session engagement

SDK-served in-app messaging triggered on live behaviour — a session ending, or a balance dropping below a threshold — with a relevant offer attached.

Real-time sports feed

Match and goal push notifications on the fixtures a player has backed, keeping them engaged through the game and lifting bet velocity.

1-to-1 bonuses and dynamic offers

Dynamic templates that assemble content and bonuses per player from VIP level, value, lifecycle stage and win/loss ratio, layered with live loyalty feeds.

Sports ↔ casino cross-sell

Turn single-product players into multi-product ones with in-app and web pop-ups and inline upsell content placed at key journey points.

Gamified reactivation

Free-to-play wheels, scratchcards and predictors served to churn-risk segments, with follow-up campaigns that branch on whether the player actually bet.

Ease of integration

Live without tying up your engineering team

Because Xtremepush is already integrated with Vyking, the heavy lifting is done. What remains is connecting your data, your channels and your brand.

01

Connect the data

Vyking streams player, wallet and gameplay events to Xtremepush in real time via webhooks and API. Where an operator prefers it, batch transfer from a data warehouse is supported alongside the live stream. Xtremepush work around the data format you already produce rather than asking you to build to theirs.

02

Build the single customer view

Identity resolution stitches web, app and platform activity to one player record, enriched with computed attributes — value bands, RFM, preferred channel, preferred bet time, favourite team. No work required from your side beyond confirming the player identifier.

03

Switch on the channels you want

Mobile and web SDKs handle push, in-app and on-site messaging. Email and SMS run on Xtremepush's own ESP, so there's no third-party sending platform to procure. You supply sender domains, templates and brand assets.

04

Wire up rewards

Campaigns hand off to the Vyking Bonus Engine so bonuses, free spins and free-to-play prizes are fulfilled automatically — the player gets the reward in the flow of the message rather than a manual credit later.

05

Onboard, train, go live

Xtremepush provide onboarding, team training and ongoing account management, and support goes live with you. Start with a subset of channels and use cases, then extend into loyalty, gamification and AI on the same integration.

  • The completed platform-to-platform integration

  • Real-time player, wallet and gameplay event feed

  • Bonus Engine hooks for automated reward fulfilment

  • Frontend hooks for on-site and in-app placements

  • Mobile and web SDKs, plus API documentation

  • Onboarding, training and ongoing account management

  • A single commercial route — you deal with Vyking

  • A CRM owner to run campaigns day to day

  • Brand assets and message templates

  • Sender domains and SMS originator details

  • Consent, responsible-gambling and compliance sign-off

  • Your priority use cases for the first phase

Proof

What it looked like for another operator

Betsul Sportsbook · Brazil

The problem. Betsul's previous provider couldn't target different player profiles effectively, which was costing them retention in a South American market where players switch easily.

What changed. They rebuilt onto Xtremepush's CDP, journey builder, real-time sports feeds and omnichannel campaigns across email, SMS, web push and on-site — with the Xtremepush team tailoring use cases to Brazilian player behaviour.

600%
Increase in revenue
50%
Cost reduction from consolidating onto one platform
120%
Increase in team productivity

Thanks to the unified platform that Xtremepush provides, we have been able to reduce our costs by 50% by investing in a CRM that has it all.

Andreia Oliveira · COO, Betsul

Want Xtremepush running on your Vyking platform?